REFUND POLICY Here at Olu Moon Rising we are committed to providing you with high quality crystal products that are ethically sourced. All jewelry is made with high quality materials that are durable. Each piece that you order will be made to your unique specifications and preference. Due to the nature of the products there are no returns and no exchanges. Before purchasing an item please view it via video and read the detailed description provided on every Olu Moon Rising product. If by chance you have an issue please feel free to email me with your questions and concerns @ shopolumoonrising@gmail.com.

SHIPPING TIME Delivery time takes approximately 2/3 weeks. You will be notified via email of your tracking number. This will allow you to effectively track your order after your purchase.

SHIPPING FEES Free Shipping for All orders placed in the United States. International Orders may be subject to customs fees and import duties based on the country where the order was shipped. Olu Moon Rising is not responsible for customs fees, and charges are not incorporated into the total cost of your Olu Moon Rising order. Please contact your customs office for further information.

REPAIRS ON ALL JEWELRY Please be advised that all Olu Moon Rising Jewelry can be repaired for a fee. If you need to repair any beaded product please email me @ shopolumoonrising@gmail.com. The fee for repairs varies based on the nature of the issue. To make your body jewelry/jewelry last longer please do not submerge jewelry in water on a constant basis. The wire will become brittle due to water erosion.